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PRECONFERENCES

SCHEDULE: PROGRAMS AND EXHIBITS

PRELIMINARY PROGRAM SCHEDULE: Monday, April 19, 2004

(as of February 2)

12-1	Preconference Registration
1-4:30 Preconferences	Outrageous Customer Service with Peter Lisker Spice Up your Programming with Creative Dramatics! with Youth Stages Teens are Customers, Too: Developing Teen Services that Work with Deborah Taylor Advanced Web Searching with Greg Notess
4:30-6	Time to Unwind/Store Open-3rd Floor/Ballroom Level
5-7	Casual Buffet in Hotel Restaurant (pay on your own, no ticket required)
7-8	An Evening of Book Lust with Nancy Pearl (booksigning to follow)

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