P-T Reference Librarian (Hourly), Ramapo College of New Jersey, Mahwah
Tuesday, March 03, 2020 12:58 PM
Part-Time Reference Librarian (Hourly)

Part-time, about 23 hours per week Fall and Spring Semesters only.
Compensation: $30.00 per hour.


    Mon-Thu 6:15 p.m. -10 p.m.  (Fall & Spring semesters only) 

    Sundays 12:00 p.m. - 8:00 p.m. (Fall & Spring semesters only)

Hours and days are set by operational needs to the Library.

Mission:  Ramapo College of New Jersey is New Jersey’s Public Liberal Arts College, dedicated to providing students a strong foundation for a lifetime of achievement. The College is committed to academic excellence through interdisciplinary and experiential learning, and international and intercultural understanding. Ramapo College emphasizes teaching and individual attention to all students. We promote diversity, inclusiveness, sustainability, student engagement, and community involvement.   

Established in 1969, Ramapo College offers bachelor’s degrees in the arts, business, humanities, social sciences and the sciences, as well as in professional studies, which include business, elementary education, nursing and social work. The College also offers articulated programs, including dental, optometry, chiropractic and health professions, as well as visual arts therapy and law, with colleges and institutions in New Jersey and New York.

Undergraduate students may choose to concentrate their studies in one of five schools with more than 539 course offerings and more than 36 academic programs. Ramapo College boasts an average student/faculty ratio of 18:1 and an average class size of 23; affording students the opportunity to develop close ties to the College’s exceptional faculty.

The College offers part-time graduate programs leading to degrees in Accounting, Business Administration, Educational Technology, Educational Leadership, Nursing, Social Work and Special Education.


Under the direct supervision of the College Librarian and Reference Coordinator, the part-time Reference Librarian is responsible for providing in-person and virtual reference service; assists students, faculty and staff in the use of library resources and provides research support; supervises the Circulation Desk, performs Interlibrary Loan functions, and performs other duties as assigned.  


  • Responds to research inquiries from Ramapo students, faculty, and staff – in person at the Research Help Desk and through online chat, text, email, and phone.
  • Answers in-depth and general reference questions using a variety of relevant print and online resources including databases.
  • Instructs students on the use of library resources including the online catalog (Koha) and various research databases.
  • Conducts thorough reference interviews to assess patron needs.
  • Oversees the library facility during nights and weekends.
  • Ensures the safety of library patrons and equipment.
  • May train and supervise Circulation student workers.
  • Assists in resolving Circulation student or staff interactions with patrons when needed.
  • Assists patrons in locating and obtaining materials outside Ramapo through Interlibrary Loan.
  • Help patrons with filling out Interlibrary Loan request forms.
  • Offers Ramapo students and faculty other means available to obtain needed materials outside Ramapo including VALE Reciprocal Borrowing Program, Mahwah Public Library, and Bergen County Cooperative Library System.
  • Supports Interlibrary Loan functions including processing Interlibrary Loan requests, verifying  elements of the request, locating the material, and preparing the necessary paperwork.
  • Manages library emergencies and incidents during assigned shifts and coordinates with Public Safety as necessary.
  • Submits written reports about the incidents to library supervisors.
  • Reports building-related problems including leaks, burned out lights and other maintenance problems to library supervisors.
  • Interprets library policies and procedures to the public.
  • Records and compiles reference statistics for reports.
  • Completes special assignments and projects as assigned.
  • Assists in promoting the library, its services and programs to library patron.
  • Keeps informed of professional trends and best-practices and Ramapo College and library policies and procedures.


Required: Master’s degree in Library/Information Science from an ALA accredited library school. Minimum one year reference experience, preferably in an academic library. 

Preferred: Experience with library functions including Circulation and Interlibrary Loan. Knowledge of Interlibrary Loan management systems and OCLC WMS a plus.


The successful candidate will be customer service-oriented, self-directed, flexible, accommodating, and motivated to work in a diverse academic environment. 


  • Experience in providing in-person and virtual reference service including chat and text.
  • Knowledge of and experience in using print and online information sources including databases.
  • Consistent, high quality of performance in areas of assigned responsibility with an emphasis on providing excellent reference service to patrons.
  • Knowledge of Interlibrary Loan and Circulation policies, procedures, and workflows.
  • Ability to process Interlibrary Loan requests in an orderly and efficient manner.
  • Ability to evaluate difficult situations related to Reference, Circulation, and Interlibrary Loan, including clarifying patron complaints, determining the cause of the problem, exploring solutions, and making decisions to resolve the problem.
  • Demonstrated commitment to providing excellent user-centered services in an academic library setting.
  • Ability to work effectively both independently and as a team member with diverse students and faculty, as well as library staff and student workers.  
  • Excellent oral and written communication skills, organizational skills, attention to detail, and enthusiasm for performing assigned responsibilities.
  • Maintain knowledge of current trends, best practices and emerging technologies in the library field.
  • Ability to learn and interpret college and library policies and procedures.
  • Ability to work a flexible schedule.

EEO Statement:

Ramapo College is an Affirmative Action/Equal Employment Opportunity Employer. Ramapo has a long history of advocating, advising, and supporting diversity, equity, and inclusiveness. Examples can be found in its mission statement, values, strategic plan, degree and course offerings, community outreach programs, and numerous diversity-focused conferences, trainings, and programs. Ramapo’s commitment to diversity and inclusion is infused across all facets of the College; where the environment is welcoming, dedicated to social justice, respectful of freedom of expression, focused on educating and having an ongoing conversation regarding cultural competence and the benefits and importance of diversity.