Public Information Assistant (Webmaster), Jersey City Free Public Library, Jersey City

About the Position: The JCFPL is seeking a bright, dynamic, outgoing, collaborative and enthusiastic individual to coordinate and produce written materials for publication and distribution to the Jersey City community and Library staff. The Public Information Assistant (Webmaster) will be responsible for updating, maintaining, and improving the Library’s “digital branch” – its website, The individual in this role will work closely with other members of the Information Technology Team, as well as the Communications & Programs Team, and interface with other Library staff throughout the organization. The Public Information Assistant must have a passion for working as a member of a team to reach a shared vision. The ideal candidate will have a facility with and enthusiasm for website design and maintenance; a willingness to learn and grow as a member of a team; an energetic approach to internal and external communication; courtesy, flexibility and a sense of humor.

Specific Job Duties: The essential functions or duties listed below are intended only as an illustration of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if work is similar, related or a logical assignment to the position.

  • Produces, implements and manages pages and elements of the Library’s website to provide the general public with access to relevant information about the functions, programs, regulations, policies and procedures of the Library system, including its collections, programs, resources, and facilities.
  • Works closely with members of the Communications & Programs Team and other staff to determine information needs and to identify and devise the most appropriate methods of distributing information on the web.
  • Works with other staff and may work with outside vendors to coordinate web design and/or redesign projects.
  • Under supervision, evaluates and recommends new hardware and software for the administration of internet web solutions.
  • Identifies and addresses technical issues related to the sustainable functioning and use of the website.
  • Assists with training and supporting staff in the functioning and use of the website.
  • Organizes and maintains digital files as needed for the administration of the website.
  • Assists with managing and reporting data relevant to communications with community organizations and patrons, including web analytics.
  • Collaborates with other members of the Information Technology department with other duties as needed, such as: installation, configuration, and setup of printers and workstations; installation of software programs; responding to requests for assistance; identifying and correcting hardware, software, and printer problems; explaining system functions and providing technical assistance in the use and application of system features; identifying and resolving network problems; troubleshooting application errors.
Essential Skills:
  • Ability to communicate effectively and positively with all Library staff, the Library’s community partners, and members of the public.
  • Knowledge of computer software and hardware systems, especially as applicable to web programming and website design; knowledge of HTML and web utilities.
  • Experience and knowledge of the use and operation of micro-computers and related peripheral equipment.
  • Strong analytical and diagnostic skills.
  • Availability to work occasional evenings and weekend shifts as required by events schedule.
Required Experience:
  • Knowledge of modern public information, public relations, and advertising techniques and devices.
  • Knowledge of the conventions and the form and style required for published written and visual materials.
  • Ability to review and edit written material and to proofread copy.
  • One year of experience in work involving the collection, analysis, and dissemination of information in the field of news media and/or public relations, publicity, and/or advertising.
Preferred Skills:
  • High School Diploma or GED; College Degree is a plus. MLS holders are strongly encouraged to apply.
  • Knowledge of Jersey City’s population, geography, and/or local government.
  • Experience and familiarity with public libraries is a plus.
  • Facility in a non-English language spoken in Jersey City (such as Spanish, Hindi, Arabic, Gujarati, Tagalog).
To apply for this job with the Jersey City Free Public Library, please email your current resume to [email protected], noting the full name of the position you are applying for in the subject line (including any portion of the position name that appears in parentheses).

NOTES: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required for the employee for this job. Duties, responsibilities and activities, may change at any time with or without notice. This job description is associated with a Civil Service job title; the New Jersey Civil Service Commission requires all incumbents to eventually qualify for Civil Service job titles based on the experience and skills outlined in the relevant Civil Service job description. This position is subject to residency requirements as set forth in the New Jersey First Act.


MLS or Library School Required:

Salary Meets NJLA Minimum:
Not Applicable (No MLS Required)

Job Focus: