P-T Library Associate, Hudson County Community College, Union City

Reporting to the Director of Patron Services, the Library Associate-Part Time position provides exceptional customer service to all library patrons, including students, staff, faculty, and community users. This position serves as the front line of customer service in the library and as such the individual must display a high level of professionalism, courtesy, and a positive outlook at all times. While there are two libraries, this position will be primarily located at the Union City, NJ campus. Approximately 85-90% of work will be front facing interactions with users.

Responsibilities include:

  • Assisting patrons at the service desks.
  • Provide help in locating books and other library materials.
  • Answer questions about the library and the college in general.
  • Use integrated library system (ILS) to maintain accurate patron records.
  • Maintain accurate shelving of books, including reserves collection.
  • Help patrons with use of computers, scanners, and other equipment;
  • Serve as staff facilitator at library events.
  • Perform other related duties as assigned.
Requirements:
  • Minimum of a High School diploma with a minimum of one years of experience in an academic library.
  • Excellent oral and written communications and interpersonal skills and demonstrable customer service skills,
  • along with proven success working in a collaborative setting.
  • Experience working with Microsoft Office and mobile devices.
  • Must be available to work evenings and weekends at either campus as need.
  • Demonstrated ability to interact with a culturally diverse population and to effectively and respectfully function
  • and communicate within the context of varying beliefs, behaviors, orientations, identities, and cultural backgrounds.
Preferred Qualifications
  • An Associate’s Degree is preferred, but relevant library experience may be substituted.
  • Experience delivering excellent customer service in a fast-paced environment.
  • Fluency in Arabic or Spanish preferred.
For full consideration please send resume, cover letter, and a list of three professional references in a single PDF to [email protected]

MLS or Library School Required:
No

Salary Meets NJLA Minimum:
Not Applicable (No MLS Required)

Job Focus:
Support Staff/Paraprofessional