Library Systems Manager - Cherry Hill Public Library

Job Description:

Library Systems Manager

Filing Deadline: Friday, December 12, 2025

Full Time Position

Hours: 35 hours per week | Salary: $65,000-85,000

About the Position:

The Cherry Hill Public Library is seeking to hire an experienced manager who can oversee all in-house technology systems. We are a state-of-the-art library in a thriving and diverse suburban community. The ideal candidate will be a dynamic, responsible leader ready to keep up within a busy library. This individual will lead strategic and sustained technological innovations, and will coordinate their operations and assessment. This position will play a key role in improving patrons’ overall technology experience, which contributes to the success of the Library.

Duties will include (but are not limited to):

• Maintaining, troubleshooting, and arranging service for all system hardware and software – includes staff and public PCs, website support, library ILS, copy/fax/scan machines, library databases, cybersecurity, printers and printing kiosks, self-checkout stations, and more.  Includes scheduled maintenance and upgrades on all hardware and software, and keeping an inventory of all IT equipment. 
• Managing all daily support tickets: handling public and staff-related concerns about hardware and software in a timely manner.
• Managing all Computer Lab staff, both full time and part time: conducting performance evaluations, providing coaching and feedback, and recommending personnel actions.
• Coordinating all Computer Lab staff scheduling and duties.
• Coordinating, planning and implementing information technology systems, including investigating new tools and services. Working with management to evaluate existing services.  Keeping current with innovations and best practices in libraries. 
• Teaching technology classes to the public.
• Developing and monitoring IT budget. 
• Serving key role in backup and recovery activities and disaster recovery planning.

Qualifications:

• Thorough and comprehensive knowledge of IT principles, processes, systems and standards.
• Ability to prioritize library-industry standards of patron privacy while also maximizing cybersecurity.
• Deep understanding of technology innovations in library services.
• Expertise in library technology applications that can extend collections and services.
• Ability to work and communicate effectively with library management and staff. Must thrive while working in a team-based environment as well as independently.
• Excellent communication and customer service skills – written and verbal.
• A positive, problem-solving mentality.
• Flexibility and willingness to assist other departments as needed.
• Ability to develop and maintain effective knowledge-based relationships with vendors.
• Attention to detail.
• Teaching or computer instruction experience a plus.

Education:

A bachelor’s degree from an accredited college or university in computer science or information technology, or equivalent. A Masters in Library and Information Science from an ALA-accredited program highly desired. M.C.S.E. desired. A minimum of three years’ experience in systems administration and/or emerging technologies. Public library or municipal experience preferred. One year of supervisory experience required.

Knowledge and Abilities:

• Knowledge of Koha ILS a plus. Ability to learn the library POS systems: SAM/Comprise, self-check, others.
• Ability to work harmoniously with colleagues, librarians, supervisors and with adult and juvenile patrons of the library.
• Ability to lead a team and manage a complex schedule.
• Ability to understand the importance of following established procedures and regulations.
• Ability to work and perform tasks without supervision.

Qualifications:

• Successfully pass a criminal background check
• New Jersey residency required pursuant to NJSA 54:14-7 (L. 2011, Chapter 70), if selected for the position

Schedule:

This is a full time (35 hours a week) position, nights and weekend work may be required.

About the Library:

The Cherry Hill Public Library is the largest municipal library in the southern New Jersey area. The Library is open seven days a week and is operational Monday through Wednesday from 10:00 am to 9:00 pm, Thursday, Friday and Saturday 10:00 am to 5:00 pm, and 1:00 pm to 5:00 pm 32 Sundays a year. (Hours subject to change.)

How to Apply:

All employment applications (cover letter and resume) may be emailed to jpurcell@chplnj.org with the subject line “Library Systems Manager” or mailed to the address below:

Administration

Cherry Hill Public Library

1100 Kings Highway North

Cherry Hill, NJ 08034

Attention: Jennie Purcell – Library Systems Manager

Application link or email address: jpurcell@chplnj.org

Salary range or hourly wage: $65,000-85,000

MLS required: No, an MLS is not required.

Job focus: Administration/Management, Technology/IT

Work schedule: Full-Time