Department Head -- Systems Administrator - Maplewood Memorial Library
Job Description:
Job Posting: Department Head - Systems Administrator - Full Time
Reports to the Director
We connect people to information, ideas, culture—and each other. We are open to all.
Administration: Responsible for the management and supervision of Information Technology. This position reports to the Library Director. Has administrative authority in the absence of the Director and/or other senior department heads.
Personnel: Supervises information technology staff and consultants including hiring and training, conducting yearly evaluations, scheduling and overseeing timesheets.
Information Technology: Oversees maintenance of the library’s technology infrastructure, including computer hardware and software, servers, data networks, portable devices, audio-visual and other devices. Evaluates, recommends and implements new technologies. Provides instruction and coordination in the library’s Maker Space/Computer Lab.
Webmaster: Updates and maintains the library website. Coordinates creation of new website design and content.
Responsibilities:
● Lead the design, implementation, security, and maintenance of the Library’s IT infrastructure, including servers (on-premise and cloud), network architecture, storage systems, and endpoint devices.
● Maintain, order and troubleshoot the staff and public computer workstations, printers and related equipment.
● Maintain licenses for current and future versions of library software, e.g., Microsoft Office, Deep Freeze, Envisionware, etc.
● Install, update, and troubleshoot software and hardware throughout the library: Apple MacBooks, Mac Minis, Dell laptops, workstations and servers.
● Oversee network performance and security, including VLANs, firewalls, VPNs, SD-WAN, and wireless systems.
● Oversee the architecture, development, accessibility, and ongoing optimization of the Library’s website and digital presence.
● Develop and teach technology classes and services for patrons and staff of all ages and skill levels, e.g., Google Apps, WordPress, etc.
● Develop technology-based programming for the library Create Space, e.g., NJ Makers Day, Maker Madness, and Maker Camp.
● Provide patron assistance in Library Business Center and Digital Device Clinics.
● Keep the Library current on new technology trends.
● Identify, develop, and enlarge our technology resources and digital collections (e.g., Ebscohost, Infobase, etc.)
● Serve as the liaison to JerseyConnect regarding network connectivity, e.g., router and network communications rack.
● Support and troubleshoot Library e-content platforms: eBCCLS, OverDrive, Libby, Hoopla, RB Digital, etc.
● Supervises, trains, schedules, and evaluates tech support staff.
● Attend local, state and regional meetings and conferences related to digital services, computers and technology, e.g., BCCLS technology committee, Computers in Libraries, MentorNJ, etc.
● Position requires evening and weekend hours.
● Other tasks may be assigned to the position as needed.
Qualifications
● Technology certifications such as CompTIA A+, Network+, and Security+ required, and product specific certificates (Microsoft, Cisco) preferred.
● ALA accredited MLS and NJ Professional Librarian Certification desirable.
● Experience with library technology.
● Knowledge of and experience in maintaining computer hardware and software.
● Knowledge and skill in the support and deployment of Windows, Mac OSX, and iOS operating systems.
● Experience managing Windows Server environments including Hyper-V, Failover Clusters, Domains, Active Directory and fileshares.
● Working knowledge of networked building-wide systems, e.g., HVAC, security cameras, automated door locking systems, Solar panel management, Lutron automated lighting, etc.
● Ability to diagnose and correct technical problems.
● Familiarity with web development, CMS platforms (e.g., Squarespace), and accessibility standards and API connections.
● Knowledge of network infrastructure, including VLANs, VPNs, firewalls, and wireless systems (e.g., Cisco Meraki).
● Experience managing Zoom Workplace, VOIP phones, and Slack organization messaging platforms, or similar systems.
● Experience with 1Password or similar password management tools.
● Ability to instruct library users in computer use and applications.
● Ability to design and lead Maker Space activities for youth and adults.
● Familiarity with and strong enthusiasm for current and emerging technologies.
● Ability to work independently and prioritize tasks.
● Committed to ongoing professional growth and development in a changing environment
● Strong communication skills.
Salary range: $86,044.78 - $103,649.82, with benefits
Email cover letter and resume to: Sarah Lester, Director - slester@maplewoodlibrary.org no later than June 12, 2026. Include “Systems Administrator” in the email subject line.
Application link or email address: https://www.maplewoodlibrary.org/library-jobs
Salary range or hourly wage: $86,044.78 - $103,649.82
MLS required: No, an MLS is not required.
Job focus: Technology/IT
Work schedule: Full-Time