Information Assistant—Information Services (Two positions) - -South Brunswick Public Library

Job Description:

Position #1

Information Assistant—Information Services

Part-time: 10 - 15 hours per week

Schedule: Every other Saturday, one weekday evening & daytime hours

Position #2

Information Assistant—Information Services

Part-time: 10 - 15 hours per week

Schedule: Every other Saturday, one weekday evening & daytime hours

The South Brunswick Library, located halfway between the metropolitan hubs of NYC and
Philadelphia, is home to a diverse, growing community that values all the services the Library
provides. Our staff is dedicated to providing excellent customer service through innovative
programming, community engagement and outreach, and our Mobile Branch.

Our Library is in its final stages of a multi-million construction project to expand and repurpose our existing building. We are excited to bring new team members aboard as we build our next
chapter at the South Brunswick Public Library. Renovations will include a new auditorium,
state-of-the art meeting room, an expanded Teen Room, group study rooms, an Innovation Lab, and more.

We are seeking two positive, dependable, customer service-oriented individuals to join our staff as part-time Information Assistants. These positions will alternate Saturday hours, in addition to working regular weekly daytime and evening shifts. As part of the Information Services Department and reporting to the Head of Information Services, these positions are responsible for creating a welcoming, accessible atmosphere at the Information Desk, providing all library users with assistance. Successful candidates will be responsible for effectively instructing patrons how to use library resources, assisting with finding books and placing holds, troubleshooting basic computer issues, and planning and executing library programs. Assisting with maintaining the collection, such as record keeping and displays, are also part of the primary job responsibilities. The ideal candidates possess excellent communication skills; enthusiasm, courtesy, flexibility, and a sense of humor.

Primary Responsibilities:

• Provides exemplary information and reference service to the public at various service points, including the Information Desk, public computer areas, and via telephone and chat reference.

• Assists patrons in locating library materials and accessing library and community services and maintains a broad knowledge of print, electronic and community resources and their availability and location.

• Assists patrons with the operation and maintenance of library equipment including lendable devices, public computers, wireless printing, scanners, and fax machines.

• Maintains a current working knowledge of books, authors, and trends in library services and programs.

• Collects, maintains, and reports statistical data as needed.

• Possesses exceptional interpersonal skills and the ability to maintain and foster cooperative and courteous working relationships with the public and colleagues.

• Supports library outreach, representing the Library and its services in the community.

• Attends continuing education programs.

Requirements:

• A bachelor’s degree from a four year college.

• Currency and fluency with technology trends in public libraries; excellent digital literacy skills including proficiency with use of mobile devices.

• Valid driver’s license.

• Knowledge and proficiency of spoken and written English, including style and editing standards.

• Proven ability to provide outstanding customer service to a wide range of ages and abilities.

• Ability to identify, customize and present innovative programs and instruction.

Preferred Qualifications:

• Fluency in a language other than English.

• Knowledge of Polaris/LEAP and Google Workspace.

How to apply:

The 2025 rate for an Information Assistant is $20.80.

Applicants should send a cover letter, resume and library application to Jill D’Amico, Head of Information Services, at jdamico@sbpl.info or 110 Kingston Lane, Monmouth Junction, NJ 08852. No phone calls, please. Library application can be found at https://sbpl.info/employment or by clicking this link: https://sbpl.info/wp-content/uploads/2020/07/SBPL-Employment-Application-1.pdf (opens a PDF).

Applications will be reviewed on a rolling basis until the position is filled. Priority will be given to applications received by September 15, 2025. 

The South Brunswick is an equal-opportunity employer committed to fostering an inclusive
diverse workplace.

Application link or email address: jdamico@sbpl.info

Salary range or hourly wage: Starting at $20.80

MLS required: No, an MLS is not required.

Job focus:

Work schedule: