Job Description:

Job Posting: Department Head– Systems Administrator - Full Time

Reports to the Director

We connect people to information, ideas, culture—and each other. We are open to all. 

Administration:  Responsible for the management and supervision of Information Technology.  This position reports to the Library Director.  Has administrative authority in the absence of the Director and/or other senior department heads.

Personnel: Supervises information technology staff and consultants including hiring and training, conducting yearly evaluations, scheduling and overseeing timesheets.

Information Technology:  Oversees maintenance of the library’s technology infrastructure, including computer hardware and software, servers, data networks, portable devices, audio-visual and other devices.  Evaluates, recommends and implements new technologies.  Provides instruction and coordination in the library’s Maker Space/Computer Lab.

Webmaster: Updates and maintains the library website.  Coordinates creation of new website design and content.

Responsibilities:

• Lead the design, implementation, security, and maintenance of the Library’s IT infrastructure, including servers (on-premise and cloud), network architecture, storage systems, and endpoint devices.

• Maintain, order and troubleshoot the staff and public computer workstations, printers and related equipment.

• Maintain licenses for current and future versions of library software, e.g., Microsoft Office, Deep Freeze, Envisionware, etc.

• Install, update, and troubleshoot software and hardware throughout the library: Apple MacBooks, Mac Minis, Dell laptops, workstations and servers. 

• Oversee network performance and security, including VLANs, firewalls, VPNs, SD-WAN, and wireless systems.

• Oversee the architecture, development, accessibility, and ongoing optimization of the Library’s website and digital presence.

• Develop and teach technology classes and services for patrons and staff of all ages and skill levels, e.g., Google Apps, WordPress, etc.

• Develop technology-based programming for the library Create Space, e.g., NJ Makers Day, Maker Madness, and Maker Camp. 

• Provide patron assistance in Library Business Center and Digital Device Clinics.

• Keep the Library current on new technology trends.

• Identify, develop, and enlarge our technology resources and digital collections (e.g., Ebscohost, Infobase, etc.)

• Serve as the liaison to JerseyConnect regarding network connectivity, e.g., router and network communications rack.

• Support and troubleshoot Library e-content platforms: eBCCLS, OverDrive, Libby, Hoopla, RB Digital, etc.

• Supervises, trains, schedules, and evaluates tech support staff.

• Attend local, state and regional meetings and conferences related to digital services, computers and technology, e.g., BCCLS technology committee, Computers in Libraries, MentorNJ, etc.

• Position requires evening and weekend hours.

• Other tasks may be assigned to the position as needed.

Qualifications

• Technology certifications such as CompTIA A+, Network+, and Security+ required, and product specific certificates (Microsoft, Cisco) preferred.

• ALA accredited MLS and NJ Professional Librarian Certification desirable.

• Experience with library technology.

• Knowledge of and experience in maintaining computer hardware and software.

• Knowledge and skill in the support and deployment of Windows, Mac OSX, and iOS operating systems.

• Experience managing Windows Server environments including Hyper-V, Failover Clusters, Domains, Active Directory and fileshares.

• Working knowledge of networked building-wide systems, e.g., HVAC, security cameras, automated door locking systems, Solar panel management, Lutron automated lighting, etc. 

• Ability to diagnose and correct technical problems.

• Familiarity with web development, CMS platforms (e.g., Squarespace), and accessibility standards and API connections.

• Knowledge of network infrastructure, including VLANs, VPNs, firewalls, and wireless systems (e.g., Cisco Meraki).

• Experience managing Zoom Workplace, VOIP phones, and Slack organization messaging platforms, or similar systems.

• Experience with 1Password or similar password management tools. 

• Ability to instruct library users in computer use and applications.

• Ability to design and lead Maker Space activities for youth and adults.

• Familiarity with and strong enthusiasm for current and emerging technologies.

• Ability to work independently and prioritize tasks.

• Committed to ongoing professional growth and development in a changing environment

• Strong communication skills.

Salary range:  $86,044.78 - $103,649.82, with benefits

Email cover letter and resume to: Sarah Lester, Director - slester@maplewoodlibrary.org no later than May 15, 2026. Include “Systems Administrator” in the email subject line. 

Application link or email address: lester@maplewoodlibrary.org

Salary range or hourly wage: $86,044.78 - $103,649.82

MLS required: No, an MLS is not required.

Job focus: Technology/IT

Work schedule: Full-Time